1.Information We Collect

Full name

Email address

Mobile phone number

Billing information (if applicable)

Browsing data via cookies or other technologies

2. How We Use Your Information

We use your personal information to:

_{Provide the products or services you request}

_{Manage appointments, reminders, or follow-ups}

_{Send administrative or account-related information}

_{Send promotional communications, with your consent}

_{Comply with legal or regulatory requirements}

3. Sharing Your Information

We do not share, sell, or rent your phone number or any personal information with third parties or affiliate companies for marketing purposes.

4. SMS Communication & Consent

By opting in to receive SMS messages from Up Plex Multifamily, you agree to the following terms:

4.1. SMS Consent Purpose

Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.

4.2. Types of SMS Messages You May Receive

You may receive messages related to:

Appointment reminders

Service confirmations or follow-ups

Account or billing information

Promotions or special offers (with prior consent)

Example:
"Hello, this is a friendly reminder of your upcoming coaching session with Up Plex Multifamily Investing. This session will be held online (Austin, TX time zone) on Wednesday, August 14th at 3:00 PM CT. Reply STOP to unsubscribe from SMS messaging."

4.3. Message Frequency

Message frequency may vary depending on the type of communication. Typically, you may receive up to 5/7 messages per week.

Example:
"You may receive up to 7 SMS messages per week regarding your appointments or account status."

4.4. Message and Data Rates

Standard message and data rates may apply. Charges depend on your mobile carrier’s pricing plan and whether messages are sent domestically or internationally.

5. Opt-In Methods

You may opt in to receive SMS messages by:

Checking the SMS consent box on an online form

Providing verbal or written consent when applicable

Note: Consent must be clear, separate, and optional—not bundled with other terms.

6. Opt-Out Instructions

You can unsubscribe from SMS messaging at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS communications.

To resubscribe, simply reply START at any time.

7. Help & Support

If you're experiencing issues with our SMS messaging:

Reply with the keyword HELP

Or contact us at upplexliving@gmail.com

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosure

Message and data rates may apply.

Messaging frequency may vary by user.

You can opt out at any time by replying STOP.

For help, reply HELP or email us at upplexliving@gmail.com.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You may adjust your browser settings to disable cookies if you prefer.

11. Information Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, misuse, or loss.

12. Your Rights

You have the right to:

Request access to your personal information

Correct any inaccuracies

Request deletion of your data

Withdraw your SMS consent at any time

To exercise these rights, please email us at upplexliving@gmail.com

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The date of the most recent update will always be posted at the top of this page.

14. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

📧 Email: upplexliving@gmail.com